PRIVACY POLICY

Last updated: 17th July 2026

Brightside Exterior respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website, contact us, request a quote or use our services.

Information we collect

We may collect personal information when you contact us, submit a form, request a quote or use our services. This may include:

  • your name

  • email address

  • phone number

  • property address

  • details about the service you are interested in

  • any message or information you choose to send us

We may also collect basic website and advertising information, such as pages visited, device/browser information, and advertising click information.

How we use your information

We use your information to:

  • respond to your enquiry

  • provide quotes and service information

  • arrange and complete work

  • communicate with you about your enquiry or booking

  • keep business and accounting records

  • improve our website and services

  • measure the effectiveness of our advertising and marketing

Where we take photographs of work completed, these may be used for quoting, record keeping, quality assurance and, with appropriate permission where required, marketing purposes.

We do not sell your personal information.

Website analytics, cookies and advertising

Our website may use cookies, analytics tools and advertising tools, including Google Analytics, Google Tag Manager and Google Ads. These tools help us understand how people use our website and whether our advertising leads to enquiries or customers.

Where we use advertising measurement tools, information submitted through our enquiry forms, such as email address or phone number, may be securely hashed before being shared with platforms such as Google. Hashing converts the information into a coded format and helps protect the original details.

You can control or disable cookies through your browser settings, although some website features may not work properly if cookies are disabled.

Sharing your information

We may share information with trusted service providers who help us operate our business, such as website, email, analytics, advertising, job management and accounting providers.

We may also disclose information if required by law or to protect our legal rights.

Some service providers may store or process information outside New Zealand.

How we protect your information

We take reasonable steps to keep personal information safe from loss, misuse, unauthorised access or disclosure. We keep personal information only for as long as reasonably needed for business, accounting, legal or service-related purposes.

Accessing or correcting your information

You can ask us to confirm what personal information we hold about you and request that it be corrected if it is inaccurate.

Contact us

For privacy questions or requests, please contact:

Brightside Exterior
Email: dan@brightsideexterior.co.nz
Phone: 021-198-4645
Website: https://www.brightsideexterior.co.nz/

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be available on our website.