During the service

• Do I need to be home? No. As long as BrightSide has safe access to your property and an outdoor water supply, we can complete the work while you're away. Many property managers and real estate agents use this option for convenience.

• What should I do before you arrive? Close all windows and doors, bring in washing from the clothesline, and move any furniture or items away from the side of the house.

• Is it safe for my plants and pets? BrightSide uses industry-standard soft-wash solutions that are safe when applied correctly. We pre-wet and post-rinse surrounding plants to minimise any risk, and we recommend keeping pets indoors during the wash.

• Will it damage my house? No. BrightSide uses low-pressure soft washing techniques designed to clean without harming paint, cladding, or weatherboards. We never use high pressure on delicate surfaces.

• How long will it take? This depends on your home’s size and the services requested. Small homes may take 1–2 hours, while larger properties or full exterior packages can take half a day or more. We’ll give you an estimated timeframe when quoting.

About the service

• What is soft washing? It's a cleaning method that uses low-pressure water combined with specialised cleaning solutions to clean surfaces effectively without causing damage from high pressure.

• How often should I wash my house? A yearly wash is generally recommended to maintain your home's appearance and prolong the life of its paint.

• What is included in a house wash? Our standard house wash includes exterior walls, eaves, gutters (external surfaces), and joinery. We also offer add-on services like window cleaning, gutter clearing, fence washing, paths, and driveways.

Other questions

• How much does it cost? The cost is based on the size of the house and the services needed. BrightSide offers free, no-obligation quotes with clear, upfront pricing—no surprises.

• Is house washing necessary? Yes. Regular washing removes dirt, mould, moss, and contaminants that can damage paint and cladding over time. It helps protect your home and reduces long-term maintenance costs.

• Will it improve my property's appearance? Absolutely. A professional soft wash can dramatically improve curb appeal—especially important if you’re preparing a property for sale or rent.